Pet Direct UK - Terms and Conditions

1. Acceptance of Terms

By accessing or using the Pet Direct UK website (the "Site") and its services, you agree to comply with and be bound by these terms and conditions ("Terms"). If you do not agree with these Terms, please refrain from using our services.

2. Orders and Payments

2.1. Order Acceptance: Your order constitutes an offer to purchase our products. Pet Direct UK reserves the right to accept or reject orders at our discretion.

2.2. Payment: All payments are processed securely. Pet Direct UK accepts major credit/debit cards and other payment methods as specified on the Site.

3. Product Information

3.1. Accuracy: We strive to provide accurate product information, but errors may occur. Pet Direct UK is not liable for inaccuracies, and we reserve the right to correct any errors without prior notice.

3.2. Availability: Product availability is subject to change without notice. We may discontinue products at any time.

4. Shipping and Delivery

4.1. Shipping: Pet Direct UK aims to dispatch orders promptly. Delivery times are estimates and may vary.

4.2. International Shipping: International orders may be subject to customs duties and taxes. Customers are responsible for these charges.

5. Returns and Refunds

Please refer to our separate "Returns and Refund Policy" for detailed information on returns, refunds, and exchanges.

6. Privacy Policy

Pet Direct UK is committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and disclose your information.

7. Intellectual Property

7.1. Trademarks and Copyrights: All trademarks, logos, and content on the Site are the property of Pet Direct UK (Bigpage Ltd) and are protected by intellectual property laws.

7.2. User Content: By submitting content on our platform, you grant Pet Direct UK a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and distribute the content.

8. Limitation of Liability

Pet Direct UK is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

9. Governing Law

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

10. Changes to Terms

Pet Direct UK reserves the right to modify these Terms at any time. Users are responsible for regularly reviewing the Terms for updates.